Terms and Conditions - Pressure Washing Kings Cross
Welcome to Pressure Washing Kings Cross. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully to ensure a clear understanding of our services and your responsibilities.
1. Service Scope
Pressure Washing Kings Cross offers professional pressure washing services for both residential and commercial properties. Our services include exterior building washing, driveway cleaning, patio and deck restoration, gutter cleaning, and graffiti removal. We reserve the right to modify or expand our service offerings at any time without prior notice.
2. Booking and Scheduling
Appointments must be scheduled in advance. Please contact us to arrange a convenient time for your service. We strive to accommodate all scheduling requests but cannot guarantee availability. In the event of unexpected delays or cancellations, we will notify you as soon as possible.
3. Payment Terms
Payment for services rendered is due upon completion of the job. We accept various payment methods, including cash, credit/debit cards, and electronic transfers. A deposit may be required for large or complex projects. Invoices are payable within 30 days of receipt unless other arrangements have been made in writing.
4. Pricing and Estimates
All services are priced based on the size and condition of the area to be cleaned, the type of surface, and the specific requirements of the job. We provide detailed estimates prior to commencing work. Prices are subject to change if the scope of work changes after the initial estimate. Additional charges may apply for unforeseen circumstances, such as extreme weather conditions or obstructions that impede service delivery.
5. Cancellations and Rescheduling
If you need to cancel or reschedule your appointment, please provide at least 48 hours' notice. Failure to do so may result in a cancellation fee equivalent to 20% of the total service cost. We understand that emergencies occur and will work with you to find an alternative time whenever possible.
6. Service Guarantee
We are committed to delivering high-quality pressure washing services. If you are not satisfied with the results, please notify us within 7 days of service completion. We will assess the situation and take appropriate measures to address any issues, which may include redoing the work at no additional cost.
7. Client Responsibilities
- Ensure that the area to be cleaned is accessible and free from obstacles.
- Remove or secure any fragile or valuable items that may be damaged during the cleaning process.
- Inform us of any known issues or special requirements related to the property prior to service.
8. Liability Limitations
While we exercise the utmost care in performing our services, Pressure Washing Kings Cross is not liable for any incidental or consequential damages arising from the use of our services. This includes, but is not limited to, damage to landscaping, vehicles, or personal property not directly related to the service area. Clients are encouraged to discuss any concerns regarding property-specific risks before work begins.
9. Insurance
We maintain appropriate liability insurance to cover any accidental damages that may occur during service delivery. Proof of insurance is available upon request. Our insurance does not cover pre-existing damages or repairs caused by factors outside our control.
10. Compliance with Laws
Pressure Washing Kings Cross adheres to all relevant local, state, and federal regulations governing the use of pressure washing equipment and the disposal of wastewater. We are committed to environmentally responsible practices and ensure that all waste is handled in compliance with applicable laws.
11. Termination of Services
We reserve the right to terminate services at any time if the client fails to adhere to these terms and conditions, exhibits disruptive behavior, or poses a safety risk to our staff. In such cases, payment for services rendered up to the termination date will be due.
12. Privacy Policy
Any personal information provided to Pressure Washing Kings Cross will be used solely for the purpose of delivering our services. We do not share or sell client information to third parties. Details on our full privacy practices are available upon request.
13. Force Majeure
We are not responsible for delays or failures to perform services due to causes beyond our reasonable control, including but not limited to natural disasters, extreme weather conditions, acts of government, or other unforeseen events.
14. Amendments to Terms
Pressure Washing Kings Cross reserves the right to update or modify these terms and conditions at any time. Clients will be notified of significant changes via email or through our official communication channels. Continued use of our services constitutes acceptance of the updated terms.
15. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Pressure Washing Kings Cross operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in that area.
Conclusion
By choosing Pressure Washing Kings Cross, you agree to adhere to the terms and conditions outlined above. We are dedicated to providing exceptional service and maintaining transparent and fair policies. Should you have any questions or require further clarification, please feel free to reach out to our customer service team before commencing services.